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云通讯客户中心服务平台
产品特点

  • 更稳定可靠

    jubeiwanshandezhubeirongzaijizhi,baozhangshixian7*24xiaoshijiankongyunwei,99.999%xitongkekaoxing,nindezuijiahujiaozhongxin;


  • 成熟的运营经验

    zongjiechengshudeguanlijingyan,guinajiexu、zhijian、zhishikudengkefuxitongdeyunyingjingyanyunyongdaoyuntongxunkefuzhongxinpingtai;


  • 低成本云化部署

    yuelaiyueduodezhongxiaoqiyekaishixuyaokefuzhongxin,zaimanzukeyongxingdetongshijinkenengdijiangdichengbenchengweiqushi, saasmoshi,feiyonglinghuo、touming,chengbenkekong。zhichiduozuhumoshi,fangbiankehukuaisukaitongshiyong,bubichengdanxitongpingtaikuorongdetouzichengben;


  • 多渠道全媒体接入

    duoqudao(dianhua、zaixian、weixindeng)quanmeiti(yuyin、shipin、imdeng)fangxiangjianshedezonghefuwuhujiaozhongxinchengweiqushi;


  • 多网络多协议支持

    caiyongkongzhi、jiaohuan、ziyuanxiangfenlideshejisixiang,tigongduowangluo(pstn/gsm/cmda/ims/voltedeng)yitihuajierujiejuefangan。caiyongkaifang、biaozhundexieyijiekou,quanmianzhichitup、isup、isdn、win、biccdengchuantongpstn/plmnxinling,yijisip、sip-i、sigtrandengngn/imsxinlinghuoxieyi,juyouqiangdaerlinghuodezuwangnengli。


  • 灵活扩展/分布式

    anxudingzhi、liangshendazaogexinghuakefuzhongxin,bingsuishibaochilinghuokuozhandenenglichengweiqushi,wulunzuoxishenchuhechu;


  • 无缝融合

    benchanpinjiangchengshuderuan、yingjiaohuanjishuhezuixindehulianwanglinianjiehedaoyiqi,yuqiyedegezhongyewuxitongwufengronghe;


产品功能

suizheshehuijingzhengyuelaiyuejilie,qiyezhubuyishidao“fuwu”dezhongyongxing,tigong“kefuzhongxin”duiwaifuwuchuangkouchengweitishengpinzhideshouduanzhiyi,erqiyedaduoshukehujuntongguobutongqudaoyijibutongfangshiyuqiyekefurenyuanjinxingzhehudong,zheijiuxuyaochongfendelejiekehuxuqiuyijizhengheduozhongziyuan,bingliyongxianjinjishushouduanruyuyinshibie、yuyinfenxidengtigao“kefuzhongxin”dexiaolv,jiangdirenlichengben。

yuntongxunkehuzhongxinfuwupingtaijiangchengshuderuan、yingjiaohuanjishuhezuixindehulianwanglinianjiehedaoyiqi。pingtaijiyuyunjisuan、dashuju、nlpzhongwenyuyijisuanheshenduxuexidengjishu,weiqiyetigongquanqudaojieru,quanchangjingfugaidekehufuwupingtai,manzugegexingyekehuduiyuqiyeyewufazhanzhongdeyaoqiu,bangzhuqiyekefurenyuanzaibutonghuanjingsuishisuidixiangyingkefuqingqiu,zhenzhengshixian7×24xiaoshikehufuwu。

 

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yuntongxunkehuzhongxinfuwupingtaitigongjichudetongxinnengliherengongzhinengjishu,tongguopaascengdeapihuosdk,rongherengongzhinengyuyinjiaohu,zaisaascengtigongbiaozhunkefuyingyonghezhinenghuayingyong。dicengnenglizhuyaobaokuocti、ivr、luyin、ruanjiaohuanpingtai、yinshipinhezhinengluyoudenggongneng,kefuyingyongzhuyaobaokuozuoxiguanli、gongdan、jiankong、luyinbaocun、huadanshishituisong、tongjibaobiaozhanshidenggongneng。

产品架构

yuntongxunkehuzhongxinfuwupingtaitigonghujiaozhongxindeyitihuaquantaojiejuefangan,zhenggexitongcaiyongfencengjiagouhetongyitongxinjiagoujinxingguihua,xitongcengcijiegouqingxi,jiekoumingque,juyoulianghaodekuozhanxing,zhichiduozhongwangluoronghejieru、duomeitijierulinghuokuozhan。


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yingyongcengjiangnenglidabaozuhexingchengzuizhongdekefuyingyongchanpin,weizhengfuqiyekehutigongbiaozhunhuadechanpinfuwu,ruyuyinkefu、zhinengdaohang、zhinengzhijianshipinkefu、zaixiankefu、shipinhuiyi、aijiqirenwaihu、yucewaihudengkefuleichanpin。

tongxinpingtaijubeichuantongyuyintongxindenengli,tongshinenggouzhichengwenben、tupian、shipindengxinxingkehufuwujiaohufangshi。zaitigonghujiaopingtainengliwai,jiangpingtaibenshendeyuyintongxin、ivr、cti、ruanjiaohuan、jishixiaoxi、yinshipindenggongnengfengzhuangweipaasfuwu,weiqiye、xingyeyonghu、zhengfujigoudengtigongdicengtongxinhekongzhinengli,fangbiankehukuaisushixiankehufuwuxitongjixiangguanxitongdajian,weikehutigongwending、anquan、kekaodetongxinfuwu。

ziyuanjierucengzhuyaoshidajiantongxinpingtaiheyingyongdesuoshiyongdexunizhujiziyuan、wangluoziyuan、mahaoziyuanhezhongjixianluziyuan。

客户案例

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